Privacy Notice

This notice applies to visitors, customers, and people who contact Airborne Fragrance through this website, checkout, tracking page, or customer support channels.

• Contact details such as name, email address, phone number, and message content.
• Checkout and fulfilment details such as shipping address, order number, product selection, quantity, and delivery status.
• Payment references returned by the payment provider, such as payment status and order reference. We do not store card numbers on this website.
• Technical and security data such as device/browser information, page activity, request metadata, and fraud or abuse signals.

• To process orders, calculate delivery, create shipments, issue invoices, and provide tracking updates.
• To answer inquiries, support refund or return requests, and resolve order issues.
• To protect the website, payment flow, admin area, and public APIs from misuse, fraud, spam, or security incidents.
• To improve website performance, product availability, checkout reliability, and customer experience.

Online payment is completed through the secure CHIP payment page after order review. Card or online banking details are entered with the payment provider, not directly into the Airborne Fragrance website.

We store order and payment status information needed to reconcile payment, confirm fulfilment, issue invoices, and support customer service.

We may share the minimum necessary order and delivery details with service providers that support this website and order flow, including payment processing, shipment booking, courier delivery, email delivery, database hosting, rate limiting, analytics, security, and technical operations.

These providers should only use the information for the service they provide to Airborne Fragrance and not for their own unrelated purposes.

The website may use browser storage to remember cart items and checkout draft details so the checkout flow can continue after navigation or payment return.

Server logs and visitor events are used for security, reliability, order troubleshooting, and abuse prevention. Sensitive values are reduced or redacted where practical before logging.

We keep personal data only as long as needed for order fulfilment, customer support, accounting, legal, security, and operational purposes.

We use access controls, server-side validation, protected environment variables, and secure provider integrations to reduce the risk of unauthorised access or disclosure.

To request access, correction, deletion review, or to ask a privacy question, use the hello@macrobestudio.com. We may need to verify your identity before acting on an account or order request.